Office & Admin jobs in DeKalb County
Manager - Call Center (Remote)
Fully remote role (U.S.-based). Call Center Manager for the OPM–FEHB program: oversees daily call-center team operations and performance metrics, policies and procedures, training needs, quality reviews and performance appraisals. Position is contingent upon contract award; U.S. citizenship and federal background check required.
Analyst - Reporting (Full time, Remote)
Fully remote role; must reside permanently in the continental U.S. Builds reports and dashboards for a federal consolidated contact-center program, delivers daily client reports, and performs ad-hoc trend and data analysis (Power BI, MicroStrategy, Excel). Contingent upon contract award; federal background check required.
Trainer I (Limited Service, remote)
Fully remote, limited-service (temporary) role; must reside permanently in the continental U.S. Delivers virtual new-hire, continuing-education and return-to-work training to contact-center staff over Microsoft Teams, and administers post-training exams, surveys and training records. Contingent upon contract award; federal background check required.
Sr Analyst - Knowledge Management (Remote)
Fully remote role (U.S.-based). Develops and governs the knowledge articles, procedures, scripts, job aids and FAQs in SharePoint that customer service representatives use to support FEHB/PSHB enrollees; owns content governance, version control and gap analysis. 5+ years of knowledge/content management experience. Contingent upon contract award.
Sr Specialist - Instructional Design (Limited-Service, Remote)
Fully remote, limited-service (temporary) role (U.S.-based). Designs training for customer service representatives supporting FEHB/PSHB enrollees — instructor-led and virtual materials, facilitator/participant guides, eLearning, simulations, assessments and job aids. 5+ years of instructional design experience; Articulate 360 preferred. Contingent upon contract award.
Accounting Assistant
Accounting and administrative work supporting client budgeting, the Recreation Department and the Finance Department at Opportunity House in Sycamore, including monthly review and reconciliation of client funds. High school diploma or GED plus one year of accounting experience; schedule may include flexible hours. Apply at ohinc.org or email jobs@ohinc.org.
Customer Service Representative — Temporary (Remote)
Fully remote US posting on Sutherland's own job board, with no state restriction stated. Six-month temporary contract, full-time hours: answer calls from families and schools in a scholarship program about applications and funding status. Equipment provided; needs customer service experience, wired internet and a quiet workspace.
Licensed Property & Casualty Insurance Agent — Remote
Fully remote US posting on Sutherland's own job board, with no state restriction stated. Sell and service property & casualty insurance products by phone. Requires an active Property & Casualty insurance license and a high school diploma or equivalent.
Customer Service Representatives, Financial Services — Remote
Work from home supporting financial-services customers in a 24/7 contact center — account questions, transactions and issue resolution. Pay starts at $18/hour. High school diploma/GED plus 1 year of call center and 1 year of customer service experience. Open to U.S. residents.
Customer Service Representative, Streaming Services — Remote
Work from home helping streaming-service customers with accounts, billing and playback troubleshooting. $13.50/hour. Streaming or tech support experience preferred. Open to U.S. residents only.
Provider Data Management Specialist — Remote
Work-from-home role with Sutherland overseeing and maintaining accurate provider records in health plan systems. Full-time, fully remote (US).
Assistant Director of Corporate & Foundation Relations, Strategy, & Stewardship (34821)
Assistant Director role supporting corporate and foundation relations, strategy and stewardship at Northern Illinois University in DeKalb. Apply through NIU's official employment site.
Substitute-Clerical
Substitute-Clerical — DeKalb CUSD 428 posting at Ed Center/District Office/District-Wide. Apply through the district's online application system.
Hourly IT Support Technician
Hourly IT Support Technician — DeKalb CUSD 428 posting at Ed Center/District Office/District-Wide. Apply through the district's online application system.
Customer Care Representative — Remote
Work from home taking inbound calls and chats — service requests, billing questions and account help for a utility client. $15/hour with paid training, benefits and PTO. High school diploma/GED. Open to U.S. residents; hardwired home internet required.
Customer Service Representative — Remote (Automotive)
Work from home supporting customers of a major automotive company by phone and email — billing issues, troubleshooting and product guidance. Full-time, shifts between 8 AM and 8 PM Eastern Monday-Friday with some Saturdays. 1+ year of customer service or help desk experience; equipment provided. Open to U.S. residents.
Business Development Representative
Business Development Representative for a full-service disaster restoration company in Sycamore, recruited through Wylander — building referral relationships and new business across the area. Salary starting at $65,000 plus commission, company vehicle and benefits.
Database Administrator/Programmer
Database administration and programming role supporting NIU Testing Services, which provides placement testing for new students and proctored testing for students and the public. Closes November 19, 2026.
Sr. Analyst, Revenue Integrity, Procedural Supply Governance
Fully remote: the posting lists the location as "Remote work from Illinois, Wisconsin, Indiana, and Iowa," so the role is location-free for Illinois residents, including DeKalb County. Senior revenue-integrity analyst who maintains the charge master and leads charge-capture and pricing audits; requires 5+ years in a revenue cycle or revenue integrity role.
Senior Specialist, Provider Network Administration — Remote
Fully remote, open to U.S. residents including Illinois. Senior role administering provider networks — provider data, contracting support and claims operations for a national health plan. Requires 4+ years in healthcare, claims or provider operations. Full-time.
Licensed Personal Lines Insurance Specialist — Remote
Work-from-home insurance service role taking inbound calls on policies, billing and coverage changes, open anywhere in the U.S. Requires an active Personal Lines insurance producer license and NPN — this one is for already-licensed agents. Equipment is shipped to you.
Licensed Insurance Sales Representative — Remote (Home-Based)
Fully remote, home-based — open US-wide except PR, CA, NY, AK, HI and WA, so Illinois residents are eligible. Sell Allstate auto and home insurance to mostly inbound shoppers, no cold calling; target total comp $52,730–$76,480/yr with incentives. Needs 1+ year of sales or customer service; a Personal Lines or Property & Casualty license is preferred — in Illinois a license is required for the role, and Allstate supports earning it.
Administrative Accounting Coordinator
Accounting and administrative support at the Kishwaukee Health & Wellness Center in DeKalb, managed by Power Wellness — accounts payable/receivable, member billing and front-office accounting tasks. Full-time.
Inside Auto Claims Adjuster — Midwest Zone (Remote)
Fully remote — Illinois is explicitly on this posting's list of eligible hire states. Investigate and resolve Midwest auto claims: coverage decisions, recorded statements, damage evaluation in Allstate's claims tools. Early-career role; adjuster licenses must be obtained within 60 days of hire. $1,000 sign-on bonus if you already hold an adjuster license.
Tech & Sales Representative (Remote)
Work-from-home tech support for a major internet provider — troubleshooting connections, browsers and operating systems, and resolving trouble tickets on the first call. Illinois is on the employer's eligible-states list. High school diploma or equivalent preferred; hardwired home internet required.
Customer Service Representative — Remote
Work-from-home customer service for major consumer brands — handling customer inquiries and resolving issues on the first contact. Illinois is on the employer's eligible-states list. High school diploma plus 6 months of customer service experience; hardwired home internet required.
Investor Services Representative II/III (Inbound Call Center) — Remote
Fully remote — "Remote - Illinois" is on the posting's location list. Answer inbound calls for investor-services clients, process account transactions and resolve account issues. Needs 1+ year of customer service experience in retail, banking or financial services.
Human Resources Supervisor
Human resources supervisor role at 3M's DeKalb site.
Executive Assistant to Business Services
12-month secretarial/clerical Executive Assistant to Business Services position at the district Administration Center (JobID 15986), on the live AppliTrack list.
IPS Data and Evaluation Specialist⏰ CLOSES TODAY
Data and evaluation specialist in NIU's Department of Psychology. Closes November 3, 2026.
Director of Information Security
Director of information security for NIU's Division of Information Technology.
Part Time Work Based Learning Coordinator
Part-time secretarial/clerical program coordinator position at Indian Valley Vocational Center in Sandwich, IL, posted by Hinckley-Big Rock CUSD #429.